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Sage Timeslips

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Support and Training

Support and Training

Support and Training services are the best way for new and existing customers to maximize their investment in Sage Timeslips. Support plans give quick answers to questions by providing access to our skilled technical support staff. And Sage Timeslips training can assist both new and experienced users in maximizing the return on their investment in Sage Timeslips.

Support Plans

Get unlimited, toll-free technical support, as well as many other benefits as a subscriber to the Billing Assurance Essential Plan. Or, get even more support with our new Billing Assurance Premium Plan. Plus, new customers can take advantage of 30 days of FREE support!

Knowledgebase

Search the Knowledgebase or use Live Chat Assistance. Additional advanced features are available for support plan and warranty customers.

Knowledgebase | Customer Service Chat

Data Services

Sage Timeslips offers a variety of data services. Whether you need to convert your data from an older product or are splitting or merging your data as your business develops, simply choose from an array of data services, depending on what your specific needs are.

Training

Learn everything from getting started to creating customized reports and do it at your own pace using Sage Timeslips training guides. Choose from various options to meet your specific training needs.

Live Chat

Contact the Sage customer service department for any non-technical-support matters such as to update your contact information or if you have general questions about your account status with Sage.

Local Services

Certified Consultants are here to assist you and your staff on installation, customization and training to help your business get the most out of your Sage Timeslips software. If you need support on location, local Certified Consultants are available to give you the hands-on assistance you're looking for.

Product Updates

Download files containing patches, latest service releases, and other updates for your Sage Timeslips software.

Obsolescence Policy

The Sage Obsolescence Policy is the current Sage Timeslips release and, in most cases, two prior releases of a product are supported. Product support includes live customer support and compatibility with other add-on products or services offered.

Community

Visit the Sage Timeslips online community today to ask questions of and share product experiences, tips, tricks, and suggestions with colleagues, as well as industry and product experts.